Submit Your Ideas to Help Us Improve Your Experience
Welcome to our feedback page. If you have an idea you think can improve your overall Genie experience or benefit others, we want to know about it. Our product team regularly reviews submitted ideas. Please provide specific details about your idea.
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5 votes
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highlighting a selected contact with a backfield
It would be helpful if the contact clicked upon developed a highlighted field on it. this would help us keep our call contact easily identified.
1 vote -
local presence dialing
local presence dialing
4 votes -
Quick Dial
Have the PH # Link to Google Voice to auto dial out
1 vote -
automatic dialer
Use an autodialer and when a person picks up then I can answer.
5 votes -
RECORDING
PERHAPS YOU COULD HAVE A RECORDING THECONVERSATIONS
1 vote -
easier navigation
why is it so hard to resume calling where I left off ?
1 vote -
Daily/Weekly Reporting per Rep
Ability to pull daily or weekly reports that report per rep usage
25 votes -
Auto Disconnect
Allow more than 60 seconds auto disconnect to send an email/make notes. 90 seconds ideal
3 votes -
Click to Dial
Integrate a dialer into the platform that will allow click to dial. Also allow scheduled call backs and notes.
4 votes -
Dialer for consumer
Dialer for consumer, you already have the technology available for business, why not allow your customers to use it on both platforms?
7 votes -
Call History
Provide call history for any numbers I've already called visible from the info screen.
3 votes -
Display contact person and phone number at the same time.
Please Include an option for both the phone number and contact information so we can search in a more timely fashion. Just signed up and the first 10 numbers are disconnected under New Businesses.
3 votes
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